All orders take 2 to 4 days to prepare and ship once order has been submitted and received at Alkaline Luxe. Paypal will send an email with your tracking information as soon as it ships. PLEASE check your spam folder and inbox for Alkaline Luxe and Paypal info. You may also check your Paypal account. PAYPAL (not ALkaline Luxe) SENDS YOU TRACKING INFO!!!
IF YOU MADE A MISTAKE ON THE ORDER AND/OR SHIPPING INFO YOU PLACED, PLEASE EMAIL US ASAP SO WE CAN ADJUST THE ISSUE. We cannot promise that we will catch the mistake or your email on time, therefore we will not take responsibility for wrong address. ONCE ORDER IS SENT OUT, ALKALINE LUXE IS NOT RESPONSIBLE FOR ANY MISTAKES ON THE CUSTOMERS BEHALF. REFUNDS WILL NOT BE ISSUED. Please visit our FAQs page.
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111 E. Carson Street #8
Carson, CA. 90745